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Here at Nevenka, we are committed to your complete satisfaction. Please feel free to contact us via Aliexpress message if there's any question.   If you're satisfied, please do us a favor to leave a 5 stars postive feedback after receiving the item. We only accept direct online payment. Orders completed within 48 hours or less will receive priority in our processing department.   Please finish your payment within 7 days after placing your order, or the order will be canceled by the system automatically.   Please make sure the shipping address and contact information is correct and complete.    We will ship out ASAP after your payment cleared.   All damaged items, dead on arrival & shortage claims must be made within 24 hours of delivery or the claim may be voided. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.   Please check with your country’s customs office to determine what these additional costs will be prior to buying.   These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.